In this article, we will cover how to use;
When you are in "Map View" you will be able to find Gomove's search bar in the upper right-hand corner of the dashboard. This search bar can be used to find Tasks, Recipients, Drivers, or Notes.
When on a call with a customer, the search bar should be the first place to look for your information.
Search for text
Perform a standard text search from tasks (address, notes, short id), recipients (name, notes, phone number), or drivers (name, phone number) to get results that match the query.
Search for state
There are several keywords that can be used stand-alone or in conjunction with text-based queries to restrict the results received according to task and driver state criteria. For example, search for 'successful' to get all the tasks that were a success.
Here is a list of the states to look for;
drivers in transit
Dashboard filtering allows users to quickly hone in on only the activities they are interested in seeing.
To access the dashboard filters, click the "Filters" icon located at the bottom left corner of the dashboard. This will open the filters window, which allows you to toggle between "Date/Time", "Teams" and "Status".
Once submitted, you can easily review which filters have been applied by referring to the text and icons at the bottom of your dashboard, which reflect which options you have selected to filter by.
The date/time filter allows you to select a single day to visualize in the dashboard. By default, the date/time filter will be set to the current day for monitoring your real-time operations.
You can review completed tasks by picking a day in the past or plan future routes by picking a day in the future.
The view will default from 12 AM current date to 12 AM the next day with the option to filter +/– 6 hours beyond the present date. Simply slide the slider to the left to include the previous day's tasks, or to the right to include the next day's tasks. This 36-hour slider provides further flexibility to narrow the results to a specific time window, such as your organization's business hours.
Note: Tasks that belong to a period outside your selected day/time will not be visible after the filters have been applied.
The "Teams" filter allows you to select specific teams you are assigned to that you would like to view. If you deselect a team, you will no longer be able to view the tasks and drivers assigned to that team on your dashboard view.
The "Status" filters allow you to change the visibility of drivers and tasks based on their current status. If a driver or task changes into/out-of-this status while the filter is enabled, they will appear/disappear in real-time.
Tasks assigned to drivers whose statuses are deselected will not be visible after the filters have been applied. Tasks whose statuses are deselected will not be visible after the filters have been applied.
At the bottom of the status tab is a checkbox labeled "Only show (#) Min Delayed". The selection of this filter will show only drivers and tasks which are currently delayed (already late or will be late based on calculated ETA) by the number of minutes chosen in the number field. All teams, drivers, and tasks not delayed will be invisible after this filter is applied.