Gomove is not only designed for the delivery process but also manages returns effectively.
We do this in two ways.
Proactively, the software will match the pick-up with a return location of your choice, ensuring proof of returns such as pictures are kept in the system for you to access if needed.
Retroactively, at the end of each week, our software generates a report informing you on the number of returns, their estimated costs, the main reasons for the returns, and most importantly which products are causing these returns.
You can then improve your products and lead data-driven discussions with your suppliers.
➡Here's an in-depth article about this