Off-the-charts loyalty, repeat business, and referrals require a customer experience that stands out in a way that is a direct reflection of your company’s unique stance – your brand.
Your in-store and online experience should follow your customer throughout its delivery journey. Offer them the ability to receive their estimated time of arrival in real-time and a live tracking link for them to see where the delivery team is!
Add your brand identity and choose how to communicate with your customers.
➡Here's an in-depth article on the many ways to personalize the experience!